CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 120 6TH ST APT 4, SEAL BEACH, CA 90740, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Round out your current outdoor furniture collection with a few new places for you and your guests to chat the afternoon away in the comfort of your backyard, deck, or patio area. This quad of outdoor club chairs boasts classically-inspired deep seating and an upscale low profile evocative of the glamor of old-school luxury. Their solid acacia wood frames are polished to a handsome sheen and their seating surfaces are buffered with an included set of plush, water-resistant outdoor cushions. Contemporary with mid-century modern flair; timeless and enduring in both graceful style and practical functionality.?
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.