CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 501 19th St, Kenova, WV 25530, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
NATURAL CEDAR WOOD:D-road's Wooden Kid's Picnic Table is made from well-selected natural cedar, which is sturdy and anti-corrosion, made for long-term use.
3-IN-1 DESIGN:3-in-1 design makes this table multifunctional. It can be a picnic table to put outside or an activity table. Remove the tabletop and you can turn this picnic set into either a sand table or a water table and have more fun with the included sink toys.
ADJUSTABLE UBRELLA:The umbrella of this Wooden Kid's Picnic Table can be adjusted and protect your kids from the dazzling sunlight. And the umbrella can be removed and folded for space-saving storage.
WATER-BASED COATING: Our wooden 3-in-1 picnic table w/umbrella is the water-based coating, which is kids friendly and provides them better playing experience.
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.