CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 120 6TH ST APT 4, SEAL BEACH, CA 90740, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Acacia Wood Outdoor Lounge Set - Timeless Elegance & Durability ?
Premium Features & Benefits?
1. Natural Acacia Wood Construction?
Vietnamese acacia wood with rich teak finish maintains color stability (3,000+ sun hour resistance)?
Slatted design enhances airflow while providing sophisticated styling 400 lb weight capacity per chair with reinforced joinery?
2. All-Weather Comfort?
7 thick back cushions with:?
? High-density foam for lumbar support?
? Water-resistant polyester fabric (spot clean only)?
11.5 seat height (without cushion) for optimal leg positioning?
3. Smart Design Elements?
Component Key Feature?
Club Chairs 25.5 ergonomic back height?
Coffee Table 27 diameter with tapered legs?
Why Customers Choose This Set: ?
Only set featuring FSC-certified acacia wood?
Tested for coastal humidity resistance?
Tool-free assembly with color-coded hardware?
Care Instructions: ?
Apply teak oil annually to wood surfaces?
Spot clean cushions with mild detergent?
Store indoors during extreme weather (Note: Ships in multiple boxes for optimal protection) ?
Perfect For:?
? Mediterranean-style patios?
? Poolside cabanas?
? Urban balcony gardens
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.