CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 501 19th St, Kenova, WV 25530, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Specifications:
Key Features:
¡ñ Soft and Cozy Comfort: This 3-piece L-shaped patio sofa set features soft and cozy cushions made from high-density sponge for a comfortable outdoor seating experience. The cushions are also removable and have smooth zippers for easy cleaning. And fixing the ropes of seat cushions makes them stay in place without moving.
¡ñ Functional Elegance: The patio set includes a rectangular coffee table, which is both elegant and functional. The tempered glass tabletop is sturdy and comes with 4 suction cups to keep it securely in place. The anti-slip footpads also keep the table stable on any surface.
¡ñ Sturdy and Ergonomic Seat: With heavy-duty metal support and hand-woven khaki PE rattan, the 2 sofas are sturdy and durable. Moreover, the inclined backrest effectively relieves your fatigue. And the lounge sofa and loveseat sofa can be used independently as you need.
¡ñ Versatile Use: Including a loveseat, a lounger and a coffee table, this 3-piece L-shaped sofa set is perfect for any outdoor setting. Use it on your patio, deck, balcony, or even poolside to create a relaxing and inviting outdoor oasis.
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.