CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 120 6TH ST APT 4, SEAL BEACH, CA 90740, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Details:?
Crafted from PE rattan and a high-quality powder-coating frame, our products include different styles and sizes that can meet the needs of all spaces. ?Our outdoor wicker sets are designed with anti-rust and water-resistant properties to be suitable for all outdoor spaces. It makes the perfect spatial arrangement for your garden, patio, pool surroundings or playground for your kids. These products are easy to care for and clean
Features:?
1. High quality material: Made of high quality PE rattan wicker and iron frame, which is strong and durable but also lightweight at the same time, breathable seat cushions for optimal comfort and relaxation
2. Upgraded Comfort Cushion: Wide and deep porch chairs cushioned by soft padded seat cushions will make you forget your fatigue and enjoy your leisure time completely
3. Patio Loveseat: Freely rearranged into different combination for different occasion, Widely used for outdoor patio, porch, backyard, balcony, deck, garden and other suitable space in your house
4. ?Easy to Assemble: The simplified procedure takes only 10-15 minutes to assemble according to the installation steps
Country of Origin: China
Disclaimers & Disclosures:
Assembly Required
This product will ship to you in ONE boxes
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.