CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 120 6TH ST APT 4, SEAL BEACH, CA 90740, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
?Constructed with durable powder-coated galvanize steel frames and woven PE rattan to make the table and chairs durable enough for long time use. Table and front chair leg come with adjustable feet to suit all floor condition.
Features:
?? STURDY & DURABLE : Powder coated rust free premium steel frame with reinforced aluminum feet. All-weather hand woven rattan and eco-friendly
?? UPGRADED COMFORT : Wide armrest with acacia wood bring extreme comfort Ergonomic chairs with wide seat and high backrest
?? STYLISH & BEATIFUL : Modern and stylish combination with Acacia table top make this wicker dining set look fashionable and add the beauty for your courtyard which is perfect for any outdoor and indoor use.
?? QUICK & EASIER : Instructions and all hardware included. All-weather rattan lasts for a long time, easy to maintain and clean
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.