CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 501 19th St, Kenova, WV 25530, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Product Features
Elegant Style: This patio furniture set features PE rattan and grey cushions, making it a perfect addition to patios, gardens, backyards, pools and other indoor and outdoor spaces. ??This modern sectional sofa comfortably seats eight friends and comes with 2 coffee tables for food and drinks.
Flexible Combination: This outdoor set offers a variety of layout options, allowing you to arrange it to suit your space and preferences. ??With adjustable feet, it¡¯s designed to adapt to uneven terrains, ensuring a stable and comfortable setup on any surface.
Easy to Clean: The tempered glass top of the coffee table is easy to wipe clean. ??The zippered mats of the wicker patio furniture feature removable, machine-washable covers for easy cleaning. ??NOTE: The mats are water-resistant, but not waterproof. ??If you are not using the patio set, keep the covers on or bring them indoors to extend their life.
7-piece set: This set includes 1 love seat, 2 corner armchairs, 2 footstools, 2 coffee tables with tempered glass tops, 4 pillows, 8 back cushions and 5 seat cushions. ??The set includes all necessary hardware and detailed instructions. ??It is generally recommended that two people work together to install.
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.