CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 501 19th St, Kenova, WV 25530, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
This wicker sofa set is constructed from top quality wicker, a durable material that's fitting for the outdoors, this set includes 4 scalloped sofas, 1 double seat, 1 table and 2 side tables, which are for placing things and supporting your body for your comfort. The hand-woven wicker has the look and texture comfortable of natural wicker with high UV resistance, and with cushions to provide not only comfortable but durable.
Features:?
Curved Design: This 8-piece outdoor sofa set features a modern half-moon shape, creating a unique semicircular lounge that's both stylish and comfortable for your patio or garden.
Excellent Quality: Crafted with weather-resistant PE rattan wicker and a sturdy steel frame, this set ensures durability. The cushions are filled with thick foam and covered in waterproof, UV-resistant polyester fabric for lasting comfort.
Flexible Combination: The modular design allows various configurations to suit your space. Easily rearrange the pieces to create different seating arrangements, adapting to your outdoor area's needs.
Comfortable and Multifunctional: Thick back-support cushions provide exceptional comfort. The set includes side and coffee tables with tempered glass tops, perfect for placing drinks or decor. The glass is securely attached with suction cups for safety.?
Detailed Tutorial: ?We provide a detailed installation guide that 1-2 adults can complete in about an hour, featuring clear illustrations. The set is securely packed in four flat packages for safe shipping; please note, they may arrive separately.
Wicker Sofa: 250 LBS
Coffee Table: 125 LBS
Additional Tools Required: All Tools Included
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.