CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 120 6TH ST APT 4, SEAL BEACH, CA 90740, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
2 Tanning Chairs: Our outdoor lounge bed lets you enjoy sun bathing by the pool or laying back and taking a nap.
Adjustable Reclining: Select your favorite sun tanning angle. Featuring five angles to choose from, our lawn lounge chairs feature a reclining backrest that allows you to sit up straight, at an incline, or lay down flat (at 180°).
Cozy Sun Bathing Chairs: Featuring a fully padded surface and a pillow to put your head, our set of sun chairs helps take relaxation to the next level. Also, what's more comfortable than knowing where everything is? A side pocket keeps your books, phone, or sun tanning lotion nearby and organized.
Foldable Lounge Chairs: Quick to bring to the beach, our outdoor chaise lounge chairs fold up fast to bring sunbathing on the go. Pop them in the trunk, where you can cart them around to whatever adventure you have planned.
Outdoor Lounge Chairs: Lounge by the beach, go camping, or sit out at concerts. Our chaise lounge chairs are built outdoor ready with a water safe powder coated steel frame and tough, tear-resistant 600D Oxford fabric.
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.