CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 501 19th St, Kenova, WV 25530, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Transform your backyard or patio space into one with a sense of refined style and impressive comfort by bringing home the perfect seating. This club chair brings both incredible comfort with its water-resistant cushions and immaculate style with an extraordinary open slat design in its seating. Featuring a gorgeous mix of woven wicker and acacia wood, this set brings the best of the best to your backyard or patio space, making this the perfect spot for a casual moment of relaxation.
ACACIA WOOD: This durable hardwood is a solid, heavy frame that naturally withstands the elements and resists wear and tear.
ROUND WICKER ACCENTS AND SLAT PANELS: This chair set features wicker accents in the backrests and armrests, and the seating features a lovely open slat design for a stunning and breezy look.
WEATHER RESISTANT: This club chair is designed and tested to resist mild weather conditions. We always advise covering, storing, or providing other protection to our furniture in the event of heavy or repeated exposure to the elements, including water and UV rays.
DIMENSIONS: This club chair is 27.50 W x 30.25 D x 23.75 H.
ASSEMBLY REQUIRED: All of the instructions and tools needed for assembly are included.
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.