CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 501 19th St, Kenova, WV 25530, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
With every backyard or patio space comes a need for seating, so why not do it in style? Combining an open slat design with an elegantly curved backrest, our loveseat will be a flawless addition to any outdoor lounge area. This can be used as a standalone or can be used to accent your existing furniture, making this a dream for those who love to personalize their space. With solid acacia wood frames and plush outdoor cushions, this loveseat offers hours of conversation for you and your guests.
ACACIA WOOD: Made with acacia wood that brings a sleek and exotic look to your space, this durable hardwood naturally withstands outdoor elements and will not darken over time. Acacia wood is perfect as a solid, heavy frame that resists wear and tear.
WATER-RESISTANT CUSHIONS: Our cushions are covered with a non-porous material that makes cleaning any spill a breeze. Please note that these cushions are water-resistant and not waterproof. Please do not submerge in water.
OPEN SLAT DESIGN: The backrest of this loveseat features a gorgeous curved frame, consisting of open angled slats that are evenly spaced. The seat of this loveseat follows the slat motif for a consistent and classy look.
DIMENSIONS: Choose an accessory that is the perfect size for you and your furniture. This loveseat is 55.50 W x 27.00 D x 25.50 H. You will love how much your space can transform with the simple addition of this charming loveseat.
ASSEMBLY REQUIRED: Some assembly is required for this loveseat. All of the instructions and tools needed for assembly are included.
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.