CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 501 19th St, Kenova, WV 25530, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Product Features
[Freedom to Combine, Enjoy the Outdoors]: Double and single seats can be flexibly matched to create a comfortable leisure space. Convenient small table, easily accommodate drinks, books and decorations, meeting various needs for outdoor relaxation and gatherings, allowing you to fully enjoy your leisurely moments.
[Durable PE Wicker]: The backrest and armrests are woven from high-quality PE wicker, featuring a fine texture that is mold-proof, water-resistant, weather-resistant, UV-resistant, and wear-resistant. The design mimics the texture of natural rattan, combining natural beauty with a comfortable experience.
[Eco-Friendly Material]: The tabletop is made from environmentally friendly wood-plastic composite board, offering waterproof and moisture-proof properties, free from pollution, and recyclable. It combines the texture and grain of natural wood with the dual performance of wood and plastic, making it a new eco-friendly alternative to traditional materials.
[Sturdy Iron Frame]: Crafted from high-quality iron and enhanced with reinforced anti-rust technology, it withstands wind and rain, remaining as good as new over time. The sturdy load-bearing design effortlessly handles daily wear and tear, providing you with a safe and reliable experience.
[Versatile for Multiple Scenes]: Available in beige, grey and dark blue, the minimalist modern design seamlessly fits various settings such as courtyards, terraces, and villa gardens. Paired with greenery or string lights, it effortlessly creates a high-end outdoor leisure space, suitable for all seasons, allowing you to fully enjoy comfortable moments.
[Easy Assembly]:With straightforward instructions and provided hardware, this set can be quickly and effortlessly assembled.
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.