CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 120 6TH ST APT 4, SEAL BEACH, CA 90740, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
[Multi-functional design]: The innovative conversion design enables the rattan set to have a variety of functions, both as a sofa for two, and can be easily converted into a four-person seat, and a table is added to meet your different needs and bring more fun for outdoor activities.
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[Durable and Reliable]: Made of high-quality material, the outdoor two-person set has excellent durability and reliability. The durable material ensures long-term use of the set, remaining stable and beautiful even in various climate conditions.
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[Easy to match]: The rattan set has a simple and elegant design and is easy to match with various outdoor decorations, adding elegance and sophistication to your outdoor space. Whether it is a garden, balcony or terrace, it can be perfectly integrated with it to create a refreshing outdoor leisure place for you.
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[Light and versatile]: The rattan set is perfect for outdoor relaxation, and its light nature makes it easy to move and convert from a double seat to a quadruple seat quickly, plus a table to meet the needs of different occasions and enjoy the outdoor life with ease.
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Specifications
Loveseat Size:57.1 x 24.6 x 38
Outer Frame Material:HDPE
Inner Frame Material:Iron
Cushion Material:Polyester
Cushion Fill Material:Foarm
Loveseat Capacity:352lbs
Table Top Capacity:176lbs
Level of Assembly:Full Assembly Needed, at least 2 peoplev
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.