CONTACT
Tel: +1 973-954-1298
E-mail: info@softenhome.com
Address: 120 6TH ST APT 4, SEAL BEACH, CA 90740, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Wicker Fire Pit Chairs: Our fire pit chairs offer a large, curved seat, high backrest, and ample armrests. Made with resin, they have all the style of classic rattan wicker with superior resistance to water and weathering.
More Than Just the Fire Pit: These comfortable outdoor chairs can add charm to almost anywhere. Place them on your patio, porch, front yard, backyard, or next to the pool. They make an excellent accent piece and add to any existing décor.
Comfy Chairs: Crafted in a laid-back Adirondack shape, our fire pit chairs are soft and padded with cushions on the back and the seat. The cushion covers remove by using the zipper on their sides so you can spot clean them in case of spills.
Steel Reinforced: These fire pit chairs offer a water-resistant, powder-coated steel frame that makes them powerful enough to hold a 352 lbs. weight capacity, all with handwoven wicker style elegantly wrapped into every straw.
Wicker Adirondack Chair Info: Overall Dimensions: 25.2 W x 31.5 D x 35.43 H. Seat Dimensions: 19.75 W x 19.25 D. Backrest Dimensions: 27.5 L x 22.75 W. Front Seat Height: 12.5 H.
1. Return & Exchange Validity
Returns and exchanges are accepted within 30 days from the date you receive the product.
2. Exchange Procedure
The exchange process is similar to the return process:
Contact us by email or phone with the same information required for a return.
After approval, return the product to the provided address.
After receipt and verification, we will ship the replacement item within 3 business days.
3. Refund
After the return is confirmed, the refund will be processed within 5 business days and credited back to the original payment method (Visa, MasterCard).
4. Responsibility
We will handle your return or exchange request after receiving and verifying the returned product. Any damage or loss occurring during transportation should be handled in accordance with our Shipping Policy.
1. Shipping Area
Orders are shipped from the United States.
2. Shipping Fees
Order under $99 : shipping fee of $8
Order $99 or above: free shipping
Shipping fees are automatically calculated and displayed on the checkout page based on the total order amount.
3. Processing Time
Order processing generally takes 3 business days (excluding public holidays). This time includes order verification, packaging, and preparation for shipment.
4. Delivery Time
The total delivery time is estimated between 3 and 5 business days (including processing time). The actual time may vary depending on the carrier, weather, public holidays, or other factors beyond our control.